Did you know that nearly one in three businesses use Salesforce for managing their customer information? But are they all getting the most from this robust software platform? Are you concerned that your team isn’t maximizing their potential benefits from Salesforce? If so, then you might need to utilize the benefits of managed services. Don’t worry if you’re not sure why you might need Salesforce Managed Services because you’re in the right place.
Keep reading to see the top ten salesforce benefits our clients enjoy every day.
1. Reduce Expenses
You invested in Salesforce to increase sales revenue and grow your business. However, sometimes it can feel like your investment isn’t fully being realized. Unfortunately, hiring an in-house expert can be very costly, and you’re limited to their specific skillset and expertise.
When you work with an outsourced managed services agency, you can explain what services and skillsets you need and then only pay for those particular requirements. This gives you the flexibility to focus on what you need and not worry about the rest.
2. Improve Productivity With Automation
An expert in Salesforce can teach your team how to best utilize their program so they can begin to automate their processes and improve their productivity. Don’t waste time trying to figure it out yourself. Work with an expert to show you how to optimize your workflows using Salesforce.
The most commonly used Salesforce tools include data migration, real-time reporting, and the many dashboards you can customize for everyone on your team. If you’re not fully utilizing these tools to help you automate and optimize your work processes, then you’re not getting the most from Salesforce that you can.
3. Access to Specialized Experts
As you know, Salesforce is a robust and powerful program with many capabilities. But are you getting the most from each particular option available? If you have an in-house expert, they likely have certain areas in which they excel, but it’s difficult to specialize in everything that Salesforce offers.
That’s why working with outsourced Salesforce services gives you the best return on your investment. You can benefit from having access to many different experts in a plethora of areas of specialties. As you begin to see where you can best benefit from Salesforce you can request training in any area, and your managed services team will have an expert available on that feature.
4. Quality Training and Onboarding for Your Team
You don’t have time to train everyone on your team to learn how to use Salesforce. And each time you hire someone new or there is a new update, you can’t keep taking time away from your work to train others. That’s why you need a team of trainers and specialists to help you.
Unfortunately, it’s human nature to resist change or a new skill or software. If some people on your team are still managing their customer information in outdated or inefficient ways, then you aren’t getting the most from your Salesforce investment. Invest in proper training and onboarding so your team can feel confident when using Salesforce to help them manage their customer database and increase revenue.
5. Stay Focused On Your Core Business Activities
When you have a dedicated salesforce support team, then your IT department doesn’t have to worry about spending time learning how to manage Salesforce. Additionally, you don’t have to worry about training your team and ensuring they’re getting the full capabilities that Salesforce offers.
Get back to your core activities and ensure your IT department can as well. Instead, work with a specialist who can take care of onboarding, implementation, and upgrades, so you and your team don’t have to.
6. Keep Your Team Focused
As mentioned, your team has enough work to do without worrying about learning and maintaining their Salesforce software. Instead, your sales team can focus on getting their work done with help from Salesforce rather than continually spending time maintaining their program or database. Allow an expert to train your team and customize your program to best suit your business.
7. Improve ROI for Your Salesforce Investment
Salesforce is a stellar CRM software that offers many amazing features and benefits. However, as mentioned earlier, if you don’t learn its many details and capabilities, then you won’t get a full return on your investment.
You know that Salesforce can help you scale your revenue and grow your business, but you need your team to get the most from it. The proper training and expertise can give you the level of ROI you expect.
8. Ability to Scale Your Services at Any Time
When you have an in-house expert, you’re limited to their hours and capacity. However, when you use outsourced services, you can ensure that any time you need to scale the services, you can.
As your business grows, so too will your need for more utilization of Salesforce and its many capabilities. Don’t limit yourself to one expert when you can instead, have access to all the experts you need as you begin to grow your company to the next level.
9. Hassle-Free Upgrades
You can rest easy knowing you’ll get continuous updates without having to worry about deployment and implementation. One of the many features of managed services includes continuous upgrades. You won’t have to worry about staying up to date or watching for upgrades.
10. Ensure Healthy and Secure Salesforce Implementation
In addition to the usability and functionality that comes from upgrades, you’ll need to stay up to date so you ensure maximum security and reliability. An outdated program won’t run as well, you won’t have full access to new features, and you open yourself up to security hazards.
The frequent detection of security patches that come with Salesforce Managed Services ensures that your program will keep all your customer information secure and safe.
Protect Your Investment With Salesforce Managed Services
As you can see, there are many crucial benefits that come from utilizing Salesforce Managed Services. These advantages are vital to growing your business and managing your customer information.
Stop using outdated and inefficient software programs. Instead, get the most from your Salesforce investment by working with experts who can help ensure improved productivity while reducing costs.
We help our clients create and implement their personalized roadmap to success in Salesforce. If you’re ready to see how we can help you maximize your investment and scale your revenue, then click here for your free consultation today.