Service Cloud

What Is Salesforce Service Cloud?

Did you know that the Salesforce Service Cloud platform supports various communication channels such as Google Apps and WhatsApp? Salesforce Service Cloud is a customer service platform that allows businesses to manage customer interactions across multiple channels, including email, phone, and social media. With Service Cloud, you can create a centralized hub for customer service operations, …

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Complex Logistics Require Agile Solutions: Why Salesforce is a Powerful Tool for Trucking Companies

The American trucking industry is the leading and most vital transportation service for the shipment of industrial, commercial and retail goods.  In the United States, the trucking industry is responsible for moving more than $10 billion tonnes of goods annually.  About 70% of all freight moved within the U.S.A. is less than container load (LCL) …

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