When working with our customers on Digital Transformation using Service Cloud there are several things that make the projects successful. Beyond the point of achieving true Digital Transformation and getting buy-in from executive sponsors, we still have to get boots on the ground and make it happen once everyone is on board to sponsor a …
3 Steps For Success for Service Cloud ImplementationRead More »
For specific technical topics tested on the Salesforce Platform Developer I exam, see my annotated study materials post. This post is orthogonal to that post and contains observations about the types of questions asked, cognitive styles addressed, what kind of skills and weaknesses the exam is trying to uncover (as far as I can infer), and in …
Salesforce Certified Platform Developer I: ReflectionsRead More »
Recently I earned my Salesforce Certified Platform Developer I credential! The first of the Salesforce credentials that include a good bit of code in addition to admin and declarative matters. Since this is my first technical certification — silly me, I thought my dissertation defense was the last test I’d ever take — I’m bubbling over with tech-certy thoughts I want …
Last year, I had the privilege of attending my very first Dreamforce. Although you hear the stories about Dreamforce, you just never know what to expect and it didn’t disappoint. Words cannot describe how massive this event is. I’ve attended other large technical conferences before like JavaOne back before Oracle bought it and Java was considered …