More than 600,000 new businesses are formed in the United States each year. Unfortunately, not all of these have staying power in their industries. An important attribute of a successful business is using the right software. This is especially true regarding workflow automation and generative AI tools. Salesforce Einstein GPT is one of the most […]
Are you looking to create a seamless eCommerce experience for your customers? In today’s digital age, eCommerce has become increasingly popular. Thus, making providing customers with a smooth and hassle-free experience more critical. A seamless eCommerce experience can lead to increased customer satisfaction and loyalty. This ultimately leads to higher conversion rates. To create a
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Employees that are engaged in their workplaces are more productive, happier, and willing to go above and beyond. Unfortunately, around 51% of workers feel disengaged at their jobs. These negative feelings can quickly spread to other workers, decreasing your employees’ satisfaction in your workplace. There are a few ways you can give your employees a
Did you know that the Salesforce Service Cloud platform supports various communication channels such as Google Apps and WhatsApp? Salesforce Service Cloud is a customer service platform that allows businesses to manage customer interactions across multiple channels, including email, phone, and social media. With Service Cloud, you can create a centralized hub for customer service operations,