In today’s digital-first economy, subscription models are more than just a trend—they’re a cornerstone for modern businesses. From software services to physical goods, the demand for flexible, scalable subscription offerings is growing rapidly. That’s why we’re excited to introduce our latest solution: RevComm Subscriptions.
RevComm Subscriptions is a game-changing integration that connects Salesforce Revenue Lifecycle Management (RLM) with Salesforce Commerce Cloud, empowering businesses to offer subscription products—both virtual and physical—directly to their customers through a seamless e-commerce platform.
Why RevComm Subscriptions?
Salesforce RLM enabls businesses to manage the complexities of revenue generation, from quote-to-cash, for both products and services. However, up until now, the ability to purchase and manage subscriptions was limited to internal users like sales and service reps.
With RevComm Subscriptions, we’re changing that. This solution brings the power of RLM directly into the hands of your customers. Now, your customers can subscribe to your products, whether it’s a digital download or a physical good, through an intuitive, self-service e-commerce storefront. Here’s how it benefits your business:
Key Benefits of RevComm Subscriptions
- Self-Service Subscription Management
With RevComm Subscriptions, your customers can now subscribe to products directly through your e-commerce platform. Whether it’s renewing a software license or scheduling regular shipments of physical products like printer ink, the customer is in control. This enhances the customer experience by offering flexibility and convenience. - Support for Virtual and Physical Products
Unlike traditional e-commerce setups that focus on either virtual or physical products, RevComm Subscriptions allows you to offer both. Customers can make a one-time purchase or opt for a subscription model, providing them with a variety of purchasing options. Whether you’re selling software, services, or physical products, RevComm Subscriptions handles it all seamlessly. - Global Reach and Localization
Built on Salesforce Commerce Cloud, RevComm Subscriptions allows businesses to operate globally, supporting multiple languages, currencies, and country-specific tax regulations. This ensures a localized experience for customers wherever they are, boosting engagement and trust in international markets. - Streamlined Checkout
We understand that convenience is key to customer satisfaction. That’s why we’ve designed RevComm Subscriptions with a streamlined, one-step checkout process. In a world where multi-page checkouts are the norm, our solution cuts down the friction, reducing cart abandonment and driving conversions. - Seamless ERP and Payment Gateway Integration
RevComm Subscriptions integrates directly with your ERP system (such as SAP) and payment gateway (like Cybersource), ensuring that inventory, billing, and payments are accurately managed across the subscription lifecycle. Additionally, our Avalara integration simplifies global tax compliance by applying the appropriate tax calculations based on regional regulations.
How it works
The magic behind RevComm Subscriptions is in its powerful integration between Salesforce RLM and Salesforce Commerce Cloud. The solution enables your customers to:
- Browse, select, and subscribe to virtual or physical products.
- Manage their subscription preferences, such as renewal frequency or upgrades.
- Purchase both one-time and recurring products in a single transaction.
With the seamless flow between Salesforce’s backend tools and the customer-facing e-commerce experience, you can elevate your business operations while offering unmatched convenience to your customers.
The Future of Subscription Commerce
The launch of RevComm Subscriptions is just the beginning. We’re committed to expanding the functionality of this solution, adding more Revenue Lifecycle Management features that empower businesses to streamline and scale their operations. Looking ahead, we plan to integrate more billing options, dynamic pricing models, and even more flexibility for payments.
With RevComm Subscriptions, we’re transforming the way businesses sell and manage subscription products. Whether you’re looking to open up a new revenue stream or optimize an existing one, our solution is here to help you scale and succeed in today’s fast-paced digital economy.
Ready to Get Started? If you’re interested in learning more about how RevComm Subscriptions can enhance your business, schedule a demo today or contact us for more information. Let us help you unlock the full potential of your Salesforce investment.