Responsibilities:

• Serve as assigned customers’ primary, day-to-day point of contact during engagements.
• Establish engagement work plans/work breakdown structures, with input and buy-in from customer stakeholders, that define engagement phases/milestones, activities/tasks, dates/duration, resources, etc. based on 6Street’s services delivery methodologies.
• Lead and organize the cross-functional 6Street’s team assigned to your engagements, typically comprised of a combination of strategists, business analysts, designers, technologists/developers and/or community managers, in order to execute engagement work plans and deliver high-quality deliverables that satisfy customer requirements, objectives and/or acceptance criteria.
• Produce project management documentation, such as project plans/timelines, project requirements and acceptance criteria (typically in JIRA), meeting materials and presentations, status reports, budget reports, resource utilization reports, and other project documentation using 6Street’s templates, tools and standards.
• Regularly communicate project status with external and internal stakeholders, including key accomplishments, next steps, issues/risks/items for management attention, and project financials.
• Effectively identify and mitigate/manage engagement risks and issues.
• Manage engagement scope, schedule, budget and resources.
• Manage data and execute business processes such as timesheet entry, resource forecasting, utilization analysis, expense management and tracking.

Skills and Requirements:

• Bachelor’s degree and/or equivalent work experience, preferred.
• 2-3 years of Project Management experience delivering online community solutions (or similar web-based/digital development projects) using both waterfall and agile methodologies.
• Experience with agile development tools such as JIRA.
• Familiarity with data analysis tools and methodologies.
• Experience with Salesforce Sales Cloud, Service Cloud, Community Cloud, Commerce Cloud, and/or Marketing Cloud.
• Proficient in Google G-Suite or Microsoft Office
• Strong written, verbal and presentation communication skills.
• Travel requirements are in the range of 0-20%.
• This position is not eligible for Visa sponsorship.